Automotive Telephone Operator

Mohawk Chevrolet; Village of Ballston Spa (NY); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, dental, vision, FSA/HSA, life

Job summary

Mohawk Chevrolet in Ballston Spa, NY is seeking a full-time Automotive Telephone Operator to join our team. You will manage multi-company phone lines, take and relay messages, and transfer calls to the appropriate departments in a fast-paced dealership setting.

Qualifications include a high school diploma or equivalent, strong verbal communication, and computer literacy. A valid driver’s license is required; bilingual English & Spanish is a plus. Training is provided for the right candidate.

Qualifications

• High school diploma or equivalent.
• Ability to communicate effectively verbally in one-on-one situations to customers and other associates.
• Valid driver’s license.
• Computer literacy and must be able to learn Company software.

Responsibilities

• Answer multi-company phones.
• Effectively take messages and relay to the necessary person/department.
• Transferring calls.
• Knowledge of multi-line phone systems a plus.
• Enjoy working in a fast-paced customer-oriented environment.

Skills

Verbal communication

Customer service

Computer literacy

Phone etiquette

Education

High school diploma or equivalent

Tools

Multi-line phone systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Automotive Telephone Operator

Full Time Chevrolet, Ballston Spa, NY, US

Mohawk Chevrolet is seeking Switchboard Operators to join our team! This is an outstanding opportunity to work in a fun and fast-paced environment. Our core focus is to enrich all the lives we touch by delivering an incredible dealership experience. We are seeking individuals to join our team that will embody our core values by exhibiting a positive attitude, encouraging teamwork, adapting for growth, being relentless and having a passion to serve.

Responsibilities:

• Answer multi-company phones
• Effectively take messages as needed and properly relay to the necessary person/department
• Transferring calls
• Knowledge of multi-line phone systems a plus.
• Enjoy working in a fast-paced customer-oriented environment

Requirements:

• High school diploma or equivalent required
• Ability to communicate effectively verbally in one-on-one situations to customers and other associates
• Valid driver’s license
• Computer literacy and must be able to learn Company software

Additional Considerations:

• Bilingual English & Spanish, is a plus!
• Auto dealer experience is preferred but will train the right person.
• Paid vacation and sick time
• Medical, dental, vision, FSA/HSA, disability and life insurance available