Automotive Telephone Operator

Mohawk Chevrolet; Town of Ballston (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Medical, dental, vision insurance

FSA/HSA

Disability and life insurance

Job summary

Mohawk Chevrolet in Ballston Spa, NY is seeking an Automotive Telephone Operator to join our dealership team. This full-time role requires handling multi-line phones, taking messages, and routing calls to the correct departments with professionalism.

You will support a fast-paced customer-focused environment. Requirements include a high school diploma, clear communication, a valid driver's license, and basic computer skills. Bilingual English/Spanish is a plus; training available.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal communication skills.
• Valid driver’s license.
• Computer literacy and ability to learn company software.

Responsibilities

• Answer multi-company phones.
• Take and relay messages.
• Transfer calls.
• Knowledge of multi-line phone systems a plus.
• Support a fast-paced, customer-oriented environment.

Skills

Verbal communication

Phone etiquette

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Company software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Automotive Telephone Operator

Full Time Chevrolet, Ballston Spa, NY, US

5 days ago Requisition ID: 1235

Mohawk Chevrolet is seeking Switchboard Operators to join our team! This is an outstanding opportunity to work in a fun and fast-paced environment. Our core focus is to enrich all the lives we touch by delivering an incredible dealership experience. We are seeking individuals to join our team that will embody our core values by exhibiting a positive attitude, encouraging teamwork, adapting for growth, being relentless and having a passion to serve.

Responsibilities:

• Answer multi-company phones
• Effectively take messages as needed and properly relay to the necessary person/department
• Transferring calls
• Knowledge of multi-line phone systems a plus.
• Enjoy working in a fast-paced customer-oriented environment

Requirements:

• High school diploma or equivalent required
• Ability to communicate effectively verbally in one-on-one situations to customers and other associates
• Valid driver’s license
• Computer literacy and must be able to learn Company software

Additional Considerations:

• Bilingual English & Spanish, is a plus!
• Auto dealer experience is preferred but will train the right person.
• Paid vacation and sick time
• Medical, dental, vision, FSA/HSA, disability and life insurance available