Automotive Switchboard Specialist - Fast-Paced Customer Care

Mohawk Chevrolet; Town of Ballston (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Medical, dental, vision insurance

FSA/HSA

Disability and life insurance

Job summary

Mohawk Chevrolet in Ballston Spa, NY is seeking an Automotive Telephone Operator to join our dealership team. This full-time role requires handling multi-line phones, taking messages, and routing calls to the correct departments with professionalism.

You will support a fast-paced customer-focused environment. Requirements include a high school diploma, clear communication, a valid driver's license, and basic computer skills. Bilingual English/Spanish is a plus; training available.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal communication skills.
• Valid driver’s license.
• Computer literacy and ability to learn company software.

Responsibilities

• Answer multi-company phones.
• Take and relay messages.
• Transfer calls.
• Knowledge of multi-line phone systems a plus.
• Support a fast-paced, customer-oriented environment.

Skills

Verbal communication

Phone etiquette

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Company software

Job description

Mohawk Chevrolet in Ballston Spa, NY is seeking an Automotive Telephone Operator to join our dealership team. This full-time role requires handling multi-line phones, taking messages, and routing calls to the correct departments with professionalism.

You will support a fast-paced customer-focused environment. Requirements include a high school diploma, clear communication, a valid driver's license, and basic computer skills. Bilingual English/Spanish is a plus; training available.