Automotive Store Manager

Midas Auto Service Experts; Napa (CA); On-site; USD 67,000 - 100,000; Full time

Job summary

An established industry player in automotive services is seeking a dynamic Automotive Store Manager to lead operations in Napa, California. This role involves overseeing a team of technicians, ensuring exceptional customer service, and managing store performance. The ideal candidate will have a strong background in automotive repair, excellent leadership skills, and a passion for fostering a collaborative work environment. With a competitive salary and a focus on career development, this is a fantastic opportunity to grow within a thriving company dedicated to quality service and community engagement.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Training & development

Qualifications

• 2+ years of store or service manager experience required.
• Strong customer service disposition and leadership ability.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory counts and ensure overall cleanliness of the facility.

Skills

Customer Service

Leadership

Communication Skills

General Automotive Knowledge

Team Building

POS Computer Skills

Education

College Degree or Coursework

Tools

POS Systems

Computer Software

Job description

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Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Training & development
  
  

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee's payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate
  
  

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license
  
  

Compensation: $67,000.00 - $100,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Required

Preferred

Job Industries

• Automotive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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