Automotive Store Manager

Tuffy Tire & Auto 10013; Grand Rapids (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic automotive team as an Automotive Store Manager, where your leadership and customer service skills will shine. This role is perfect for an outgoing, self-motivated individual who thrives in a fast-paced environment. You'll be responsible for driving sales, ensuring customer satisfaction, and maintaining shop operations to high standards. With a focus on promoting services and fostering a positive work culture, you'll play a key role in the success of the shop. If you're ready to take on the challenge and lead a dedicated team in a high-volume setting, we invite you to apply today and become part of an exciting journey.

Benefits

Paid Holidays and Paid Time Off

Careers Advancement Opportunities

Reimbursement for ASE certifications

Flexible Scheduling

Closed on Sundays

Competitive Compensation with bonuses

Qualifications

• 5+ years of automotive industry experience as a manager required.
• Proven sales experience with ability to meet/exceed standards.

Responsibilities

• Ensure customer satisfaction is the top priority.
• Oversee shop operations and maintain a high-performing staff.
• Control costs and ensure quality control standards.

Skills

Customer Service

Sales Management

Organizational Skills

Team Building

Leadership Skills

Education

Bachelor's degree in Management

Bachelor's degree in Business Administration

Job description

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Store Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Store Manager, you will be responsible for all activities within a shop to achieve positive sales and profit results. The Automotive Store Manager will focus on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the 'Invoicing delivery' upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Oversee all aspects of operating a service center and employees for top-line sales and profits
• Ensure all shop personnel follow the processes in place for vehicle inspections, sales processes, and safety procedures
• Hire and maintain a staff of professionals that reflect the company culture
• Control costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

Job requires at least 5 years of experience in the automotive industry as a manager.

• Previous sales experience with the proven ability to meet or exceed performance standards
• Ability to thrive in a fast-paced environment
• Strong organizational skills
• Excellent team building and leadership skills
• Bachelor’s degree in management, business administration, or relevant field is preferred

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!