Retail Assistant Store Manager

Ollie's Bargain Outlet, Inc.; Erie (Erie County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Team Leader to join their dynamic retail team. This role involves providing leadership for the front-end operations, ensuring a positive customer experience, and developing associates. The ideal candidate will have retail management experience and a passion for customer service. With a strong emphasis on teamwork and a commitment to excellence, this position offers opportunities for career growth and personal development. If you're ready to make a difference in a vibrant retail environment, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision, and RX coverage

401K with company match

20% associate discount

Career growth opportunities

Voluntary benefits

Qualifications

• 1-2 years of retail management experience required.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Assist Store Team Leader with payroll and financial reports.
• Maintain store standards and ensure customer satisfaction.
• Assist with hiring and onboarding new associates.

Skills

Retail Management

Customer Service

Team Leadership

Financial Management

Problem Solving

Education

High School Diploma

Job description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED - Live the “good stuff cheap” mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - Strive to get better every day.
• BE REAL - Be honest, transparent, genuine, trustworthy, and sincere.

Benefits include:

• Medical, Dental, Vision, and RX coverage starting Day 2 of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth & talent development culture for top performers.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader (ATL) provides leadership for the successful operation of the entire front-end of the store. The ATL helps lead a passionate retail sales team, ensuring a good customer experience. Responsibilities include associate development, customer service, asset protection, and store maintenance.

Primary Responsibilities:

• Assist the Store Team Leader with managing payroll, expenses, store banking, shrink reduction, and related reports to meet financial and operational goals.
• Demonstrate Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional associate and customer service; ensure company standards are consistently met.
• Maintain store standards and company programs to meet operational expectations.
• Ensure proper maintenance of the front-end, entrance, and exterior of the store.
• Assign daily tasks to associates and monitor productivity.
• Perform all Team Leader functions to open and close the store when needed.
• Assist with hiring, recruiting, interviewing, and onboarding to meet staffing needs.
• Perform additional duties as assigned.

Qualifications:

• High School diploma or equivalent required.
• 1-2 years retail management experience with a mid to large retailer.
• Flexible schedule including evenings, weekends, and holidays.
• Valid Driver’s license required.

Physical Requirements:

• Lift and carry up to 50 pounds.
• Push and pull up to 35 pounds.
• Stand for extended periods and work safely.

Ollie’s is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran’s status, disability, or other protected statuses.

Management experience at companies like Walmart, 5 Below, Burlington, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods, and Bed Bath & Beyond is relevant.