Automotive Shop Foreman

Garavel Chrysler Jeep Dodge Ram; Norwalk (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay plan

Employer-paid Medical Insurance

Employer-paid Dental Insurance

401k with company match

Voluntary Life Insurance

Employee vehicle purchase program

Employee discounts on parts and сервис

Weekly pay periods

5 Paid Holidays, Vacation and Sick

Job summary

Garavel CJDR in Norwalk, CT seeks a Shop Foreman to lead the service floor, ensure repair quality and efficiency, and mentor technicians toward higher performance levels. You will bridge technicians, service advisors, and management, while upholding dealership standards and customer satisfaction.

Expect hands-on leadership, accountability for shop results, and opportunities for professional growth in a high-volume, customer‑facing environment with comprehensive benefits.

Qualifications

• Minimum of 2 years of experience as an automotive technician.
• Strong computer and technical skills are a must.
• Excellent customer service and a positive, proactive attitude.

Responsibilities

• Perform and enforce quality control checks during repairs and at job completion.
• Identify workmanship-related comebacks and determine root cause.
• Investigate repair failures and educate technicians on correct procedures.
• Provide real-time technical support to on-site technicians.
• Diagnose, maintain and repair vehicle automotive systems.
• Test drive vehicles and test components and systems using diagnostic tools.

Skills

Strong computer skills

Technical skills

Customer service

Motivated and driven

Team oriented

Grit

Good attitude

Tools

Own tools

Job description

Garavel Chrysler Jeep Dodge Ram is a WrenchWay Top Shop! Check out our Top Shop page to see photos and detailed information about what it's like to work at our shop.

Garavel CJDR, located at 300 Westport Ave in Norwalk, CT, has been your family Chrysler, Jeep, Dodge, and Ram dealership since 2002. We are Connecticut's highest-volume Jeep dealership and Dealer Rater of the Year 11 years in a row! At Garavel, we want to enhance the car ownership experience - whether repairing a car, providing parts, or selling one. We hire for attitude, and we train for skills.

Grow your career at The Garavel Auto Group!

What We Offer

• Competitive pay plan
• Employer-paid Medical Insurance
• Employer-paid Dental Insurance
• 401k program with company match
• Voluntary Life Insurance
• Employee vehicle purchase program
• Employee discounts on parts and service
• Weekly pay periods
• 5 Paid Holidays, Vacation and Sick time

Flexible Schedule Shifts: Monday to Friday, rotating Saturdays; when you work on a Saturday, you have a day off during the week. We offer three different schedule shift options.

• 7 am - 4 pm
• 8 am - 5 pm
• 9 am - 6 pm

The Role of the Shop Foreman

The Foreman ensures that all mechanical repairs meet or exceed customer expectations and company standards while actively developing technicians into high-performing Partner-level contributors.

This role blends hands-on technical leadership with accountability for shop efficiency, repair quality, and team growth. The Foreman serves as the primary bridge between technicians, service advisors, and management.

Technical & Quality Leadership

• Perform and enforce quality control checks during repairs and at job completion
• Identify workmanship-related comebacks and determine root cause
• Investigate repair failures and educate technicians on correct procedures
• Provide real-time technical support to on-site technicians
• Perform maintenance services with efficiency and per manufacturer and dealership standards.
• Diagnose, maintain and repair vehicle automotive systems.
• Detailed written communication on RO's.
• Test drive vehicles and test components and systems, using diagnostic tools and special service equipment

Auto Technician Specific Benefits

• Work environment OSHA certified to current Air Quality Standards
• Highly productive, fast-paced shop
• ASE and state inspection certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands-on and web-based training
• Apprentice / Mentor Training Program & visible career path
• Generous Pay Plan with regular performance reviews
• Computer provided

Must Haves:

• Minimum of 2 years of experience as an automotive technician
• Hold a valid driver’s license and clean driving record
• Strong computer and technical skills is a must
• Must have own set of tools (we provide the toolbox and special tools)
• Fixing the job right the first time
• Extraordinary customer service skills
• Motivated and driven
• Grit
• Team oriented
• Good attitude

Physical Demands: While performing the duties of a Shop Foreman, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.

Ability to frequently lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.

• Ability to frequently move in and out of vehicles frequently
• Required to test drive all vehicles
• Prolonged periods of standing, stooping and bending.

Garavel CJDR is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V