Automotive Shop Lead: Tech & Operations Champion

Garavel Chrysler Jeep Dodge Ram; Norwalk (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay plan

Employer-paid Medical Insurance

Employer-paid Dental Insurance

401k with company match

Voluntary Life Insurance

Employee vehicle purchase program

Employee discounts on parts and сервис

Weekly pay periods

5 Paid Holidays, Vacation and Sick

Job summary

Garavel CJDR in Norwalk, CT seeks a Shop Foreman to lead the service floor, ensure repair quality and efficiency, and mentor technicians toward higher performance levels. You will bridge technicians, service advisors, and management, while upholding dealership standards and customer satisfaction.

Expect hands-on leadership, accountability for shop results, and opportunities for professional growth in a high-volume, customer‑facing environment with comprehensive benefits.

Qualifications

• Minimum of 2 years of experience as an automotive technician.
• Strong computer and technical skills are a must.
• Excellent customer service and a positive, proactive attitude.

Responsibilities

• Perform and enforce quality control checks during repairs and at job completion.
• Identify workmanship-related comebacks and determine root cause.
• Investigate repair failures and educate technicians on correct procedures.
• Provide real-time technical support to on-site technicians.
• Diagnose, maintain and repair vehicle automotive systems.
• Test drive vehicles and test components and systems using diagnostic tools.

Skills

Strong computer skills

Technical skills

Customer service

Motivated and driven

Team oriented

Grit

Good attitude

Tools

Own tools

Job description

Garavel CJDR in Norwalk, CT seeks a Shop Foreman to lead the service floor, ensure repair quality and efficiency, and mentor technicians toward higher performance levels. You will bridge technicians, service advisors, and management, while upholding dealership standards and customer satisfaction.

Expect hands-on leadership, accountability for shop results, and opportunities for professional growth in a high-volume, customer‑facing environment with comprehensive benefits.