Automotive Service Writer & Shop Lead

Midas WEST TEXAS; Greensboro (NC); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Job summary

Join Midas in Greensboro as an Automotive Service Writer. The role combines customer service with leadership, guiding a service team in a busy shop focused on inspections, diagnosis, and repair across domestic, European, and Asian vehicles.

You will build repair orders, discuss pricing, and drive high standards of service. We offer health and vision insurance, paid time off, and opportunities to grow within a trusted brand.

Qualifications

• General automotive knowledge.
• Leadership ability.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations - building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Leadership

Flexible schedule

Driver's license

Job description

Join Midas in Greensboro as an Automotive Service Writer. The role combines customer service with leadership, guiding a service team in a busy shop focused on inspections, diagnosis, and repair across domestic, European, and Asian vehicles.

You will build repair orders, discuss pricing, and drive high standards of service. We offer health and vision insurance, paid time off, and opportunities to grow within a trusted brand.