Service WriterAutomotive Technician

Midas of Seaside and Salinas; Salinas (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Dental insurance

Employee discounts

Free uniforms

Advancement opportunities

Paid time off

Job summary

Midas of Seaside and Salinas is seeking a Service Writer/Automotive Technician to oversee service department activities in a tire and auto shop, while performing technician work. The role emphasizes customer service, pricing discussions, and supervision of a small team in a fast-paced retail environment.

The position offers a pathway to Store Manager development with training and internal advancement opportunities, requiring at least 1 year of shop experience and a valid driver's license.

Qualifications

• Must have at least 1 year of general automotive technician shop experience.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations- building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Supervise up to five employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Perform oil changes, vehicle inspections, tire repairs and replacements, brake jobs, starting and charging repairs, engine repair and maintenance, steering and suspension work, diagnostic work, auto air conditioning
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Customer service

Communication

Leadership

Team building

Flexible schedule

Valid driver's license

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for a Service Writer/Automotive Technician to manage and direct all service department activities of a retail & service shop engaged in selling tires and related automotive parts and mechanical services, who is also an experienced Automotive Technician with a minimum of 1 year of experience working in a shop as a mechanic. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations- building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Supervise up to five employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Perform oil changes, vehicle inspections, tire repairs and replacements, brake jobs, starting and charging repairs, engine repair and maintenance, steering and suspension work, diagnostic work, auto air conditioning
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• Must have at least 1 year of general automotive technician shop experience
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver's license