Automotive Service Writer

Midas LEGGETT AUTO; Greensboro (NC); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Midas Greensboro is seeking an Automotive Service Writer to lead service department activities and deliver top-notch customer care in a busy retail auto shop. This full-time position emphasizes writing, pricing estimates, and directing technicians while upholding the company’s standards and ASE-driven quality.

Veterans and former military are encouraged to apply. The role offers health insurance, paid time off, and vision insurance as part of the benefits package, with compensation in the

Qualifications

• ASE Certifications or years of automotive repair experience required.
• General automotive knowledge essential.
• Leadership ability required to manage a team.

Responsibilities

• Manage and direct all automotive and general service technicians in the shop.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make repair recommendations with parts sourcing.
• Present pricing estimates and promote shop service specials to customers.
• Lead, train and supervise up to ten employees in alignment with company values.
• Maintain inventory counts and ensure shop cleanliness and organization.

Skills

General automotive knowledge

Leadership ability

Flexible scheduling

Valid driver's license

Education

ASE Certifications

Job description

Future Opening: Automotive Service Writer

Customer Service (Full Time) Greensboro

• Health insurance
• Paid time off
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license

Compensation: $13.00 - $20.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.