Automotive Service writer

Midas - Humble / Houston; Humble (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health insurance

Bonus based on performance

Training & development

Job summary

A dedicated automotive service provider in Humble, Texas is seeking an experienced Automotive Service Manager. In this role, you will manage a team of technicians, ensuring high levels of customer service. Responsibilities include overseeing inspections, delivering recommendations, and leading training efforts. Candidates should have at least 2 years of managerial experience and strong communication skills. This position requires a flexible schedule including weekends and a valid driver's license.

Qualifications

• A minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license required.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service while consulting customers.
• Lead, manage, and train team while adhering to company values.
• Oversee complete vehicle inspections and recommendations.
• Lead, train and motivate the team to align with company values.
• Maintain inventory counts and facility cleanliness.

Skills

Customer service disposition

Good communication skills

Leadership ability

Team building skills

General automotive knowledge

Flexible Retail Schedule

Valid Driver's License

Job description

Benefits

• Employee discounts
• Flexible schedule
• Health insurance
• Bonus based on performance
• Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license