Automotive Service Writer — Lead Team & Customer Care

Midas LEGGETT AUTO; Greensboro (NC); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Midas Greensboro is seeking an Automotive Service Writer to lead service department activities and deliver top-notch customer care in a busy retail auto shop. This full-time position emphasizes writing, pricing estimates, and directing technicians while upholding the company’s standards and ASE-driven quality.

Veterans and former military are encouraged to apply. The role offers health insurance, paid time off, and vision insurance as part of the benefits package, with compensation in the

Qualifications

• ASE Certifications or years of automotive repair experience required.
• General automotive knowledge essential.
• Leadership ability required to manage a team.

Responsibilities

• Manage and direct all automotive and general service technicians in the shop.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and make repair recommendations with parts sourcing.
• Present pricing estimates and promote shop service specials to customers.
• Lead, train and supervise up to ten employees in alignment with company values.
• Maintain inventory counts and ensure shop cleanliness and organization.

Skills

General automotive knowledge

Leadership ability

Flexible scheduling

Valid driver's license

Education

ASE Certifications

Job description

Midas Greensboro is seeking an Automotive Service Writer to lead service department activities and deliver top-notch customer care in a busy retail auto shop. This full-time position emphasizes writing, pricing estimates, and directing technicians while upholding the company’s standards and ASE-driven quality.

Veterans and former military are encouraged to apply. The role offers health insurance, paid time off, and vision insurance as part of the benefits package, with compensation in the