Service Writer/Automotive Technician

Midas International, LLC; San Francisco, Northern (CA, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas International, LLC in San Francisco, CA is seeking a Service Writer/Automotive Technician for a store-management developmental role. The position blends technician work with customer service leadership to guide shop operations.

The candidate will manage inspections, prepare repair orders, and mentor up to ten technicians, while ensuring high service standards and efficient workflows in a fast-paced, full-service automotive repair shop.

Qualifications

• Minimum 1 year of general automotive shop experience.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability and team-building.
• Flexible schedule including weekends.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service and consult with customers.
• Follow up on services requested and estimated times.
• Oversee vehicle inspections and prepare repair orders with parts.
• Present pricing estimates and promote shop specials.
• Lead and train the team aligned with company values.
• Supervise up to ten employees.
• Oversee inspections and repairs on various car brands.
• Perform oil changes, brakes, tires, engine work, A/C.
• Maintain cleanliness and organization of the shop.
• Handle other duties as assigned.

Skills

Customer service

Communication

Leadership

Teamwork

Flexible schedule

Valid driver’s license

Job description

Benefits:

• Free uniforms


• Opportunity for advancement


• Paid time off


• Bonus based on performance


• Competitive salary


• Dental insurance


• Employee discounts

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for a Service Writer/Automotive Technician to perform the duties of an Automotive Service Advisor at full service automotive repair shop who is also an experienced Automotive Technician with a minimum of 1 year of experience working in a shop as a mechanic. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Service Writer/Automotive Technician, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers


• Following up with customers, services requested, estimated completion times etc.


• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts


• Deliver and discuss pricing estimates with customers as well as promoting shop service specials


• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed


• Supervise up to ten employees


• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks


• Perform oil changes, vehicle inspections, tire repairs and replacements, brake jobs, starting and charging repairs, engine repair and maintenance, steering and suspension work, diagnostic work, auto air conditioning


• Overall cleanliness and organization of the facility


• Other duties as assigned

Qualifications

• Must have at least 1 year of general automotive technician shop experience


• Excellent customer service disposition


• Good communication skills


• Leadership ability


• Team building skills


• Ability to work a flexible schedule including weekends


• Valid driver’s license