Automotive Service Writer & Shop Coordinator

J.B. Hunt Transport Services, Inc.; Joliet (IL); Presencial; USD 29 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career growth opportunities

Uniforms and boot program

Safety bonus incentives

Resumo da oferta

J.B. Hunt Transport Services, Inc. is seeking a Service Writer in Joliet, IL. This full-time role owns the service desk, creates repair orders and assigns work efficiently, with potential outdoor duties and shifts including nights/weekends.

The position emphasizes safety, teamwork, and fast-paced environments, with opportunities for career growth and company-provided uniforms, plus an annual boot program.

Qualificações

• High School Diploma or GED or equivalent experience.
• Ability to work outdoors and across varying shifts.
• Up to 1 year related experience or training.

Responsabilidades

• Keep maintenance information systems updated with ETAs.
• Observe all Company safety requirements.
• Coordinate repair orders with Service Manager and Shop Foremen for proper work scheduling.
• Advise operations of needed service work and suggest additional labor, parts and body shop sales when possible.
• Inform the Service Manager of driver/customer complaints to resolve before the vehicle leaves the shop.
• Input repair order information to data processing system and close repair orders.
• Arrange and create outsource forms for vendors to conduct repairs at the shop.
• Assist drivers and callers with general questions and/or directions.
• Create repair orders and pass work to technicians.

Conhecimentos

Outdoor work

Night/weekend shifts

Safety awareness

Customer service orientation

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

J.B. Hunt Transport Services, Inc. is seeking a Service Writer in Joliet, IL. This full-time role owns the service desk, creates repair orders and assigns work efficiently, with potential outdoor duties and shifts including nights/weekends.

The position emphasizes safety, teamwork, and fast-paced environments, with opportunities for career growth and company-provided uniforms, plus an annual boot program.