Automotive Service Dispatcher & Problem Solver

Dave Wright Auto Group; Hiawatha (IA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid Vacation, PTO, and Holidays

Health, Life, Dental, and Vision Ins

Company contributed 401K

Company stipend program

Company Christmas Party

Company golf outing

Appreciation for a job well done

Job summary

Dave Wright Auto Group in Iowa is seeking a dispatcher to streamline technician dispatching and shop workflow. You will schedule appointments, relay information to technicians, and collaborate with guests and departments to solve problems.

Ideal candidates are experienced technicians with strong communication, organized, and reliable, with a valid driver’s license and a team-first mindset. This is an immediate full-time on-site role with a supportive company culture.

Qualifications

• Experienced technician required.
• Strong understanding of dispatching and shop workflow.
• Outgoing, approachable personality.
• Excellent communication skills.
• Confident, strong problem solver.
• Positive, upbeat energy.
• Detail oriented and organized.
• Team focused mindset.
• Career minded.
• Valid driver’s license.

Responsibilities

• Manage technician dispatching and shop workflow
• Schedule appointments
• Complete paperwork in regards to automotive repairs
• Relay pertinent information to technicians for completion of work
• Follow up on detail-oriented tasks
• Communicate with guests, management, and other departments to solve problems
• Collaborate with other departments in the dealership to accomplish common goals
• Other duties as required

Skills

Experienced technician

Shop dispatching

Excellent communication

Problem solving

Team player

Detail oriented

Reliable

Driver's license

Job description

Dave Wright Auto Group in Iowa is seeking a dispatcher to streamline technician dispatching and shop workflow. You will schedule appointments, relay information to technicians, and collaborate with guests and departments to solve problems.

Ideal candidates are experienced technicians with strong communication, organized, and reliable, with a valid driver’s license and a team-first mindset. This is an immediate full-time on-site role with a supportive company culture.