Automotive Service Technician

ZipRecruiter; Apache Junction (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Apache Junction is seeking an Automotive Service Technician. The role focuses on customer satisfaction, troubleshooting vehicle issues, and ensuring high-quality service. Ideal candidates will demonstrate strong communication skills and a commitment to professional ethics. Join a growing team with excellent earning potential and comprehensive benefits.

Benefits

Health Benefits

Paid Vacation

Paid Holidays

Qualifications

• Experience in performing warranty and non-warranty inspections.
• Proven track record of achieving or over-achieving goals.

Responsibilities

• Troubleshoot customer concerns using technical tools.
• Inspect vehicles for additional sales opportunities.
• Complete all paperwork correctly.

Skills

Communication

Customer Service

Technical Aptitude

Judgment

Education

High school diploma or equivalent

Technical or trade school degree

Job description

Job Description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function. The Service Technician is also responsible for setting goals for personal service improvement, and monitoring progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

Responsibilities

1. Primary Responsibilities:
2. Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
3. Ensure that common courtesy is shown toward all customers you come into contact with
4. While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
5. Keep up to date with all technical publications, Service Communication, and Assist terminal operations
6. Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
7. Address all original customer concerns before moving onto additional sales
8. Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendations
9. Ensure the customer's vehicle is returned as clean, or cleaner than when it arrived
10. Participate in any Factory, or in-house sponsored training programs offered to you
11. Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
12. Perform any other duties assigned by the Service Manager, ASM or Group Leader
13. Always come to work on time, ready to work, and in a clean uniform

News Flash: Currently building the largest Hyundai dealer in the state with an opening date in 2025.

Job Requirements

Ideal candidates will have:

• Experience in performing warranty and non-warranty inspections, diagnostics, maintenance, and repair service on various vehicle makes and models.
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Ability to read and comprehend instructions
• Ability to exercise good judgment
• Valid State driver's license and good driving record

Required Education

• High school diploma or equivalent
• Technical aptitude displayed by ASE certification (not required but preferred)
• Technical or trade school degree

Compensation

We offer competitive pay, health benefits, paid vacation, paid holidays, and a professional work environment.

Join a winning team that offers growth opportunities, excellent earning potential, and leadership that values your skills and drive. We provide comprehensive training, competitive compensation, and unparalleled benefits, offering you the best career in the automotive industry.

Note: This description outlines the general nature and level of work performed. Responsibilities may be amended to meet business needs. We are an Equal Opportunity Employer and a drug-free workplace.

It's time to make the most important move of your career!

Apply now! We would really like to hear from you!