Automotive Service & Sales Advisor – Multi-Location

Greg's Japanese Auto; Renton (WA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bi-Weekly pay

Tuition reimbursement

Paid vacation

Paid sick time

6 paid holidays

Medical, Dental, Vision insurance

Life Insurance

401(k) with company match

Discounted services

Career advancement

Job summary

Greg’s Automotive seeks a Service Advisor/Sales Floater to support sales of services across the district. You will greet customers, document needs, and communicate quotes and timelines, ensuring satisfaction.

Responsibilities include promoting services, parts, and accessories, updating customers on repairs, and following up post-service. A professional image and process-driven approach are essential for success.

Qualifications

• Must be at least 18 years old.
• Able to work five days per week, including weekends.
• Prior Service Advisor experience helpful but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers in a professional and courteous manner.
• Listen to and document customer concerns; reference service history to identify needs.
• Recommend services and document all recommendations.
• Provide customers with accurate quotes including cost and time for services.
• Provide updates on service status throughout the day.
• Follow procedures when cashing out a ticket and explain warranties.
• Conduct post-service follow-up calls to ensure satisfaction.
• Track returns and warranty parts for customers.
• Other duties as assigned.

Skills

Customer service

Professional appearance

Process driven

Weekend availability

Job description

Greg’s Automotive seeks a Service Advisor/Sales Floater to support sales of services across the district. You will greet customers, document needs, and communicate quotes and timelines, ensuring satisfaction.

Responsibilities include promoting services, parts, and accessories, updating customers on repairs, and following up post-service. A professional image and process-driven approach are essential for success.