Automotive Service Advisor & Sales Specialist

Greg's Japanese Auto; Seattle (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation

Paid Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 2%

Discounted Services on Personal and IM

Advancement opportunities

Job summary

Greg's Automotive is seeking a Service Advisor/Sales to promote services and products across multiple district locations. You will greet customers, document service needs, and communicate recommendations while maintaining store standards.

The role focuses on customer care and professional presentation, requiring five-day workweeks including weekends. Prior Service Advisor experience helps but is not required; strong communication and a process‑driven mindset are valued.

Qualifications

• Must be at least 18 years of age.
• Ability to work five days per week, including weekends.
• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers professionally in person and by phone.
• Listen to and document customer concerns; reference service history.
• Recommend services and relay recommendations from technicians to customers.
• Provide accurate quotes including cost and time estimates.
• Keep customers updated on service status and outcomes.
• Process cash outs and explain warranties and inspections.
• Conduct post-repair follow-ups to ensure satisfaction.
• Track returns and warranty parts for customers.
• Other duties as assigned.

Skills

Customer service

Communication skills

Professional appearance

Job description

Greg's Automotive is seeking a Service Advisor/Sales to promote services and products across multiple district locations. You will greet customers, document service needs, and communicate recommendations while maintaining store standards.

The role focuses on customer care and professional presentation, requiring five-day workweeks including weekends. Prior Service Advisor experience helps but is not required; strong communication and a process‑driven mindset are valued.