Automotive Service & Sales Advisor - Commission Eligible

pepboyscareers; Lake Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, at the service desk and register, and to schedule appointments while promoting parts and services.

This role requires basic automotive knowledge, a high school diploma, a valid driver’s license, and availability to work days, nights, weekends and holidays. You will help ensure a safe, organized shop and deliver a positive customer experience.

Qualifications

• High school diploma or equivalent required.
• Valid Driver's License.
• One year of automotive service experience.
• One year of sales experience preferred.
• Basic math skills for commissions and discounts.
• Strong verbal communication and customer service skills.
• Ability to work Days, Nights, Weekends, Holidays.

Responsibilities

• First point of contact for customers by phone and in-store; engage customers, schedule appointments, and upsell parts and services.
• Manage service desk operations, work orders, and register transactions to maintain organized, productive service business.
• Assist Management with customer care, work orders, and store upkeep as needed.
• Enforce cash, credit, and return policies; address customer service issues and opportunities.
• Perform express automotive services such as tire work, oil changes, and vehicle inspections.
• Ensure safety procedures are followed and wheel torque, oil, and fluid services meet standards.
• Collaborate with Management to maintain a safe, compliant work environment.
• Communicate effectively with associates, management, and customers.

Skills

Diploma/Equivalent

Driver's License

Experience in auto service

Sales experience

Mathematics

Verbal communication

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, at the service desk and register, and to schedule appointments while promoting parts and services.

This role requires basic automotive knowledge, a high school diploma, a valid driver’s license, and availability to work days, nights, weekends and holidays. You will help ensure a safe, organized shop and deliver a positive customer experience.