Automotive Service & Sales Advisor - Commission Eligible

pepboyscareers

Lake Worth (TX)

On-site

USD 17,000 - 25,000

Full time

13 days ago
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Benefits offered by this job

Medical, dental, and vision benefits
Life insurance
Short Term Disability
401(k) with company match
PTO and holiday pay
On-demand pay (DailyPay)
Reduced benefits for part-time

Job summary

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, at the service desk and register, and to schedule appointments while promoting parts and services.

This role requires basic automotive knowledge, a high school diploma, a valid driver’s license, and availability to work days, nights, weekends and holidays. You will help ensure a safe, organized shop and deliver a positive customer experience.

Qualifications

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of automotive service experience.
  • One year of sales experience preferred.
  • Basic math skills for commissions and discounts.
  • Strong verbal communication and customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Responsibilities

  • First point of contact for customers by phone and in-store; engage customers, schedule appointments, and upsell parts and services.
  • Manage service desk operations, work orders, and register transactions to maintain organized, productive service business.
  • Assist Management with customer care, work orders, and store upkeep as needed.
  • Enforce cash, credit, and return policies; address customer service issues and opportunities.
  • Perform express automotive services such as tire work, oil changes, and vehicle inspections.
  • Ensure safety procedures are followed and wheel torque, oil, and fluid services meet standards.
  • Collaborate with Management to maintain a safe, compliant work environment.
  • Communicate effectively with associates, management, and customers.

Skills

Diploma/Equivalent
Driver's License
Experience in auto service
Sales experience
Mathematics
Verbal communication
Customer service
Flexible schedule

Education

High school diploma or equivalent

Job description

Pep Boys is seeking a customer-focused associate to engage customers on the sales floor, at the service desk and register, and to schedule appointments while promoting parts and services.

This role requires basic automotive knowledge, a high school diploma, a valid driver’s license, and availability to work days, nights, weekends and holidays. You will help ensure a safe, organized shop and deliver a positive customer experience.

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