AUTOMOTIVE SERVICE REPRESENTATIVE

Citrus Motors Ontario, Inc.; Ontario (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Massive Growth Opportunity

Fully air-conditioned service department

New, high-tech facility

401(k) with Company Match

Supportive Team Environment

Job summary

Citrus Motors Ontario, Inc. is looking for a Service Advisor to provide exceptional service to customers while presenting maintenance and repair recommendations. The role includes greeting customers, communicating with the team, and writing repair orders to ensure timely service.

Candidates should have Ford experience and strong communication skills. The position offers a stable hourly wage plus commission, and benefits include a supportive team environment with strong growth potential.

Qualifications

• Previous experience as a Service Advisor or in a customer-facing automotive role preferred.
• Strong communication and organizational skills.
• Experience in a fast-paced environment.

Responsibilities

• Greet customers and provide a top-tier service experience.
• Communicate with technicians and customers clearly and professionally.
• Present maintenance and repair recommendations consultatively.
• Write repair orders and ensure timely vehicle delivery.
• Build relationships and drive customer satisfaction.

Skills

Ford Experience

Excellent communication skills

Organizational skills

Multi-tasking in a fast-paced environment

Job description

About this position

Hourly Wage with Uncapped Commission Potential

Hourly pay plus performance-based commission.

Requirements

• Ford Experience
• At least 3 years of experience

Benefits

• Massive Growth Opportunity: Real advancement potential within a fast-growing automotive group.
• Work in Comfort: Fully air-conditioned service department.
• Cutting-Edge Facility: Brand new, high-tech shop with modern equipment.
• Hourly Pay + Commission: Stable hourly wage plus bonus potential.
• 401(k) with Company Match: Competitive retirement plan and matching contributions.
• Supportive Team Environment: Strong leadership, ongoing training, and a team that wants to see you succeed.

Key Responsibilities

• Greet customers and provide a top-tier service experience
• Communicate clearly and professionally with technicians and customers
• Present maintenance and repair recommendations in a transparent, consultative manner
• Write repair orders, keep customers updated, and ensure timely vehicle delivery
• Build lasting relationships and drive customer satisfaction and retention

Qualifications

• Previous experience as a Service Advisor or in a customer-facing automotive role preferred
• Excellent communication and organizational skills
• Strong ability to multi-task in a fast-paced environment