AUTOMOTIVE SERVICE REPRESENTATIVE

Citrus Motors Ontario, Inc.; California; On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Air-conditioned shop

Brand new facility

401(k) with company match

Job summary

Citrus Motors Ontario, Inc. in California seeks a Service Advisor for our Kia & Ford dealership. At our brand new, $30 million facility, you’ll join a high-volume service team and earn an hourly wage with uncapped commission.

Ford experience and 3+ years in a customer-facing automotive role are preferred. You will greet customers, present maintenance recommendations, write repair orders, and keep customers updated while delivering excellent service and building lasting relationships with both

Qualifications

• Experience as a service advisor or in customer-facing automotive roles.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and provide a top-tier service experience
• Communicate clearly and professionally with technicians and customers
• Present maintenance and repair recommendations in a transparent, consultative manner
• Write repair orders, keep customers updated, and ensure timely vehicle delivery
• Build lasting relationships and drive customer satisfaction and retention

Skills

Customer service

Communication

Multitasking

Organizational skills

Job description

Job Description

Are you ready to take your career to the next level? Join our dynamic and growing team at our state-of-the-art Kia & Ford dealership, where we’ve just opened a brand new, $30 million facility designed for comfort, efficiency, and long-term success.

Hourly Wage with Uncapped Commission Potential

Requirements:

• Ford Experience
• At least 3 years of experience

Why You’ll Love Working With Us:

• Massive Growth Opportunity: As our dealership expands, we offer real advancement potential within a fast-growing automotive group.
• Work in Comfort: Enjoy a fully air-conditioned service department — no more sweating through the day.
• Cutting-Edge Facility: Work in a brand new, high-tech shop with modern equipment and a high-volume customer base.
• Hourly Pay + Commission: Earn a stable hourly wage with the added bonus of performance-based commission.
• 401(k) with Company Match: We invest in your future with a competitive retirement plan and matching contributions.
• Supportive Team Environment: Experience strong leadership, ongoing training, and a team that wants to see you succeed.

Key Responsibilities:

• Greet customers and provide a top-tier service experience
• Communicate clearly and professionally with technicians and customers
• Present maintenance and repair recommendations in a transparent, consultative manner
• Write repair orders, keep customers updated, and ensure timely vehicle delivery
• Build lasting relationships and drive customer satisfaction and retention

Qualifications:

• Previous experience as a Service Advisor or in a customer-facing automotive role preferred
• Excellent communication and organizational skills
• Strong ability to multi-task in a fast-paced environment
• Passion for delivering exceptional customer service