Automotive Service Operations Manager

Audi North OC; Placentia (CA); On-site; USD 120,000 - 240,000; Full time

Job summary

Audi North OC is seeking a Service Manager to oversee the dealership's service department, driving profitability and customer satisfaction. You will staff, train, and manage a team while ensuring efficient operations and accurate service records.

You will implement marketing plans, monitor performance, and ensure compliance with federal, state, and local regulations. Strong leadership and communication are essential to success in this role.

Qualifications

• Proven ability to lead a service team to meet goals.
• Strong communication and team coordination skills.
• Experience with budgeting and reporting systems.

Responsibilities

• Forecast department goals and monitor achievement.
• Hire, train, and develop service staff.
• Prepare annual operating budget and manage expenditures.

Skills

Leadership

Communication

Organization

Multi-tasking

Time management

Attention to detail

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Audi North OC is seeking a Service Manager to oversee the dealership's service department, driving profitability and customer satisfaction. You will staff, train, and manage a team while ensuring efficient operations and accurate service records.

You will implement marketing plans, monitor performance, and ensure compliance with federal, state, and local regulations. Strong leadership and communication are essential to success in this role.