Automotive Service Manager: Profitability & Growth

Easycare; Hendersonville (NC); On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

Performance incentives

401(k) with Company Match

Paid vacation & holidays

Ongoing leadership development

Employee discounts

State‑of‑the‑Art facilities

Family‑owned and operated

Job summary

Bryan Easler Toyota in Hendersonville, North Carolina, is seeking an Automotive Service Manager to lead one of the region's fastest-growing Toyota service departments. You will build winning teams, drive performance, and raise standards daily.

The successful candidate will manage advisors and technicians, improve customer satisfaction, and ensure compliance with Toyota standards, while focusing on profitability and staff development.

Qualifications

• Minimum 3 years of Automotive Service Management experience.
• Proven success leading dealership service operations.
• Strong understanding of fixed operations and service profitability.
• Excellent leadership, communication, and organizational skills.
• Valid driver's license with acceptable driving record.

Responsibilities

• Lead and inspire a high-performing service team.
• Drive customer satisfaction while achieving departmental profitability goals.
• Hold advisors, technicians, and support staff accountable to performance standards.
• Monitor technician productivity, labor sales, gross profit, and repair order performance.
• Recruit, coach, mentor, and develop future leaders.
• Resolve customer concerns professionally while protecting the dealership's reputation.
• Ensure compliance with Toyota standards, warranty requirements, and dealership policies.
• Collaborate with Parts, Sales, and Executive Leadership.

Skills

Leadership

Communication

Organizational skills

Customer satisfaction

Accountability

Problem-solving

Toyota experience

Fixed operations

Job description

Bryan Easler Toyota in Hendersonville, North Carolina, is seeking an Automotive Service Manager to lead one of the region's fastest-growing Toyota service departments. You will build winning teams, drive performance, and raise standards daily.

The successful candidate will manage advisors and technicians, improve customer satisfaction, and ensure compliance with Toyota standards, while focusing on profitability and staff development.