Automotive Service Manager — Lead Auto Shop Team & Growth

Midas International; San Francisco (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Employee discounts

Job summary

Midas automotive service manager role directs all service department activities in a retail store engaged in selling tires and related automotive parts and maintenance services. You will supervise technicians, oversee inspections, and build repair orders while communicating pricing and promoting service specials.

The role emphasizes training, advancement from within, and delivering exceptional customer service aligned with our vision and values.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Job description

Midas automotive service manager role directs all service department activities in a retail store engaged in selling tires and related automotive parts and maintenance services. You will supervise technicians, oversee inspections, and build repair orders while communicating pricing and promoting service specials.

The role emphasizes training, advancement from within, and delivering exceptional customer service aligned with our vision and values.