Automotive Service Manager: Lead Team & Elevate Service

Midas Auto Experts; Berlin Township (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Employee discounts

Job summary

Midas Auto Experts in New Jersey is seeking an automotive service store manager to lead all service department activities and drive exceptional customer service.

You will supervise up to ten team members, oversee inspections, develop repair orders, discuss pricing, and promote service specials while aligning with our vision and values. This role offers advancement opportunities within a growing organization.

Qualifications

• 2+ years store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Team building

Store management

Flexible schedule

Valid driver’s license

Job description

Midas Auto Experts in New Jersey is seeking an automotive service store manager to lead all service department activities and drive exceptional customer service.

You will supervise up to ten team members, oversee inspections, develop repair orders, discuss pricing, and promote service specials while aligning with our vision and values. This role offers advancement opportunities within a growing organization.