Automotive Service Leader: Drive Sales & Service Excellence

Midas Auto Experts; Port Reading (NJ); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Paid time off

Job summary

Midas Auto Experts in New Jersey is seeking an Automotive Service Manager to oversee the service department, including tires, repairs, and maintenance. The Co-Manager role is developmental leadership, with emphasis on training and internal promotion.

The position involves supervising technicians, managing inventory, and delivering exceptional customer service. Ideal candidates bring at least 2 years of store or service management experience, solid automotive knowledge, and a proven ability to

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop.
• Ensure a safe, secure, and trustworthy work environment.
• Develop personal growth opportunities for staff.
• Set objectives, analyze trends, and choose courses of action.
• Lead by example and align with company vision and values.
• Ensure policies and procedures are followed by all employees.
• Deliver exceptional customer service and consult customers.
• Oversee vehicle inspections and prepare comprehensive repair orders.
• Discuss pricing estimates and promote shop specials and financing.
• Monitor quality of vehicles signed out and supervise up to 10 employees.
• Manage inventory levels and ordering, keeping a clean, organized site.

Job description

Midas Auto Experts in New Jersey is seeking an Automotive Service Manager to oversee the service department, including tires, repairs, and maintenance. The Co-Manager role is developmental leadership, with emphasis on training and internal promotion.

The position involves supervising technicians, managing inventory, and delivering exceptional customer service. Ideal candidates bring at least 2 years of store or service management experience, solid automotive knowledge, and a proven ability to