Automotive Service Manager - Lead Growth & Customer Delight

Royal Oak Ford Sales; Royal Oak (MI); Vor Ort; USD 75.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive base salary with bonus

Medical, dental, vision, disability, &

Zusammenfassung

Royal Oak Ford Sales in Michigan seeks an experienced Automotive Service Manager to optimize shop capacity, supervise advisors and technicians, and ensure top-tier guest experiences.

You will manage daily technician time, maintain warranty compliance, and drive profitability while upholding safety and quality standards. Automotive background, leadership, and strong communication are essential.

Qualifikationen

• 3–5+ years as an Automotive Service Manager or Assistant in a dealership.
• Strong knowledge of repair processes, scheduling, and parts logistics.
• Familiar with dealer management systems such as CDK; DealerFx is a plus.
• ASE or OEM service management credentials are a strong plus.

Aufgaben

• Lead service department, train staff, and monitor performance.
• Drive customer satisfaction and retention through efficient repairs.
• Schedule technicians and manage daily shop activities.
• Ensure warranty compliance and OSHA safety guidelines.

Kenntnisse

Communication

Team-building

Conflict-resolution

Ausbildung

ASE certifications or OEM-specific credentials

Tools

CDK

DealerFx

Jobbeschreibung

Royal Oak Ford Sales in Michigan seeks an experienced Automotive Service Manager to optimize shop capacity, supervise advisors and technicians, and ensure top-tier guest experiences.

You will manage daily technician time, maintain warranty compliance, and drive profitability while upholding safety and quality standards. Automotive background, leadership, and strong communication are essential.