Automotive Service Manager: Lead & Develop a High-Performing Team

Lithia-; Missoula (MT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Paid Holidays & PTO

Short/Long-Term Disability

Life Insurance

401(k) Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Missoula is seeking a Service Manager to lead and inspire our service team in Missoula, MT. You will drive performance, culture, and the customer experience across a busy dealership service department.

Lead recruitment, training, and daily staff development while ensuring warranty, receivables, and service contracts are managed efficiently. You will also coordinate with Lithia Home Office Fixed Operations to align policy and reporting.

Qualifications

• 2+ years of dealership service manager experience.
• Strong leadership and team development skills.
• Proven ability to manage customer experience and service operations.

Responsibilities

• Recruiting, training and developing service staff.
• Lead daily staff meetings and communicate performance expectations.
• Oversee repair orders, warranty processing and revenue management.
• Act as liaison between store and Lithia Home Office Fixed Operations.

Skills

Dealership mgmt

Staff leadership

Training & coaching

Warranty processing

Tools

MIS software

Job description

Lithia Chrysler Jeep Dodge of Missoula is seeking a Service Manager to lead and inspire our service team in Missoula, MT. You will drive performance, culture, and the customer experience across a busy dealership service department.

Lead recruitment, training, and daily staff development while ensuring warranty, receivables, and service contracts are managed efficiently. You will also coordinate with Lithia Home Office Fixed Operations to align policy and reporting.