Automotive Service Manager - Assistant Manager

Midas International, LLC; San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Midas International, LLC in San Francisco, CA is seeking an Automotive Service Manager to oversee the service department within a tire and auto repair retail store. This developmental Store Manager role emphasizes training from within and career growth.

You will supervise up to ten technicians and staff, deliver pricing estimates, and ensure high-quality customer interactions while maintaining shop standards and inventory control.

Qualifications

• 2+ years of store or service manager experience.
• General automotive knowledge required.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability essential.
• Team-building skills beneficial.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license required.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Supervise up to ten employees.
• Oversee inspections, diagnosing, and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Perform other duties as assigned.

Skills

Store management experience

General automotive knowledge

Customer service

Communication skills

Leadership

Team building

Flexible retail schedule

Valid driver’s license

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license