Automotive Service Manager

Midas Auto Experts; Woodbury (NJ); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Online Training

Paid Time Off

Sick Time

Health Insurance

Employee Discounts

Job summary

Midas Auto Experts in Woodbury, NJ seeks an automotive service manager to oversee service department activities of a tire and repair shop. This store-manager developmental role emphasizes training from within the organization.

Responsibilities include leading a team, managing inspections, building repair orders, presenting pricing, and maintaining inventory and shop cleanliness. Flexibility for weekends/evenings/holidays is required.

Qualifications

• 2+ years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive recommendations—build computerized repair orders and source parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision, values, and creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing, and repairing of vehicles.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Leadership

Team Building

Customer Service

Communication

Flexible Schedule

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Benefits

• Online Training
• Paid Time Off
• Sick Time
• Health Insurance
• Employee Discounts