Assistant Service Manager

Midas Tire & Auto Experts; Toms River (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Online Training

Paid Time Off

Health Insurance

Employee Discounts

Job summary

A leading automotive services company in Toms River, NJ seeks an Automotive Service Manager to oversee service department activities. The role involves delivering exceptional customer service, managing a team, and ensuring operational efficiency in vehicle inspection and repairs. Candidates should possess 2+ years of managerial experience, strong customer service skills, and the ability to work flexible retail hours. The position offers training and development opportunities within the company.

Qualifications

• At least 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.
• Lead, manage, and train a team of up to ten employees.

Skills

Customer service

Communication

Leadership

Team building

General automotive knowledge

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Benefits

• Online Training
• Paid Time Off
• Sick Time
• Health Insurance
• Employee Discounts