Automotive Service Manager

Midas International; San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Midas in San Francisco, CA is seeking an automotive service manager to lead the service department in a busy store that sells tires and provides mechanical services. This developmental Store Manager role emphasizes training from within and promoting talent from within the organization.

You will guide technicians and ensure top-quality customer interactions. Responsibilities include delivering exceptional service, coordinating inspections and repair orders, presenting pricing estimates, and

Qualifications

• Minimum of 3 years store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability and team-building skills.
• Ability to work a flexible retail schedule including weekends.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Supervise up to four employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Store management

Automotive knowledge

Customer service

Leadership

Team building

Flexible schedule

Driver's license

Education

ASE Certification

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to four employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 3 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends
• Valid driver’s license