Automotive Service Manager

Midas BRATCHER; Orland Park (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Job summary

Midas BRATCHER in Orland Park is seeking an Automotive Service Manager to manage service department activities. You will lead a team of technicians, oversee vehicle inspections, and provide exceptional customer service.

The ideal candidate has at least 2 years of management experience and strong automotive knowledge. This role requires a flexible schedule, including weekends and evenings. Join us to grow your career in a Multi-Million dollar retail store.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge is required.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and make recommendations.

Skills

Customer service disposition

Communication skills

Leadership ability

Team building skills

Flexibility

Job description

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service dispositionGood communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license