Automotive Service Manager

Midas LEGGETT AUTO; Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Midas LEGGETT AUTO in Little Rock, Arkansas, is looking for an experienced Automotive Service Manager to oversee operations and manage service department activities. The successful candidate will ensure exceptional service while leading a team of technicians.

This role requires strong automotive knowledge and excellent communication skills, alongside the ability to work a flexible schedule. Benefits include health insurance, paid time off, and opportunities for advancement.

Qualifications

• General automotive knowledge required.
• Candidates must have excellent customer service skills.
• Leadership experience is essential for managing staff.

Responsibilities

• Deliver exceptional customer service and build computerized repair orders.
• Supervise and train up to ten employees.
• Conduct complete vehicle inspections and provide comprehensive recommendations.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule

Valid driver’s license

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license