Automotive Store Manager

Midas International, LLC; Redlands (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Paid time off

Profit sharing

Training & development

Job summary

Midas is seeking an automotive service store manager to oversee the service department at a retail tire and auto shop. You will manage and direct all service technicians, ensure quality inspections, build repair orders, and discuss estimates with customers.

You will lead, train and develop a team of up to six staff, maintain inventory and shop cleanliness, and align with company values while delivering exceptional customer service in a fast-paced retail environment.

Qualifications

• Minimum of 5 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and build repair orders, sourcing parts as needed.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company values and creed.
• Supervise up to six employees and oversee technicians’ inspections, diagnosing and repairing vehicles.
• Maintain inventory counts and overall cleanliness and organization of the facility.
• Other duties as assigned by store management.

Skills

Leadership ability

Team building skills

Excellent customer service disposition

Good communication skills

General automotive knowledge

Valid driver's license

Education

5+ years store or service manager experience

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Profit sharing
• Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Responsibilities

As a Midas automotive store manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to six employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 5 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license