Automotive Service Manager

Leggett Automotive; Winston-Salem (NC); In loco; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Dental insurance

Health insurance

Vision insurance

Paid time off

Descrizione del lavoro

Midas is seeking an automotive service manager to oversee the service department, directing technicians and delivering exceptional customer service in a retail auto environment. This store-lead role emphasizes teamwork, training, and adherence to company values while ensuring high standards of vehicle inspections and repair orders.

You will manage up to ten staff, coordinate pricing estimates, and promote service specials, with emphasis on customer satisfaction and operational efficiency in a

Competenze

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability and team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Mansioni

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and consult customers.
• Oversee inspections, estimate times and follow up with customers.
• Build repair orders, source parts and discuss pricing estimates.
• Lead, train and align team with company values and vision.
• Supervise up to ten employees.
• Oversee vehicle inspections and repairs on various makes and models.
• Maintain inventory and ensure shop cleanliness and organization.
• Perform other duties as assigned.

Conoscenze

Leadership

Team building

Customer service

Communication

Auto knowledge

Flexible schedule

Descrizione del lavoro

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations - building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license