Automotive Service Manager

AAMCO Transmissions, Inc.; Norwalk (CT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Incentive programs

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions, Inc. in Norwalk, CT is seeking an experienced Manager to lead day-to-day operations, drive high-volume sales, and build strong customer relationships. You will oversee the technical team, manage technician workflow, and ensure excellent service quality across the center.

The role emphasizes hands-on sales, client engagement, and driving growth with daytime hours and ongoing training. A growth-focused environment offers opportunities to advance within the service center

Qualifications

• Minimum of 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver’s license.

Responsibilities

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of the customers vehicles’ repairs.
• Order parts and inventory.
• Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product.

Skills

Sales experience

Excellent closing skills

Customer service

Relationship building

Communication skills

Multi-tasking

Coachable, team player

Valid driver’s license

Job description

We are looking for an experienced Manager to join our team!
A Sales Managertakes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license