Automotive Service Manager

AAMCO Transmissions, Inc.; Dover (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation packages

Ongoing training and field support

Daytime work hours

Job summary

AAMCO Transmissions, Inc. in Dover, NJ is seeking an experienced Sales Manager to lead the day-to-day operations, generate sales, and build client relationships while guiding the technical team.

You will handle warm calls, consult with customers in person and by phone, manage technician workflow, order parts, and ensure top customer service and quality control across the center.

Qualifications

• Minimum of 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking and executing in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver’s license.

Responsibilities

• Perform a high volume of warm calls to potential customers with one-call close.
• Engage and consult incoming customers, in-person and over the phone, to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of the customers' repairs.
• Order parts and inventory.
• Deliver a high level of customer service and quality control over all aspects of the center's business.

Skills

Sales experience

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Job description

We are looking for an experienced Manager to join our team!

A Sales Managertakes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license