Automotive Service Manager

AAMCO Transmissions and Total Car Care; Lubbock (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

M-F work week schedule

Ongoing training and field support

Growth opportunity

Job summary

AAMCO Transmissions and Total Car Care is seeking an experienced automotive manager to lead service interactions, close sales, and oversee technician workflow.

The role emphasizes customer service excellence, team leadership, and the ability to multi-task in a fast-paced environment. AAMCO offers a supportive environment with ongoing training and growth opportunities.

Qualifications

• 2–5+ years of automotive management experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking and executing in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver's license.

Responsibilities

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and the status of the customers vehicles' repairs.
• Order parts and inventory.
• Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product.

Skills

Automotive management

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Driver's license

Coachability

Job description

We are looking for an Individual with Automotive Management Experience to join our team!

Position Responsibilities

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles' repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

Job Requirements

• Minimum of 2-5+ years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license