Automotive Service Manager

AAMCO Transmissions and Total Car Care; Cicero (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training

Weekdays only

Growth opportunity

Job summary

AAMCO Transmissions and Total Car Care in Cicero, IL seeks an experienced automotive manager to lead customer engagements, manage service flow, and drive sales. You will coordinate technicians, order parts, and uphold service quality while building strong customer relationships.

The role emphasizes hands-on leadership, multi-tasking in a fast-paced environment, and a commitment to delivering exceptional service. This position is full-time and located in Cicero, Illinois.

Qualifications

• Minimum 2–5+ years of automotive management experience.
• Proven closing skills and customer-focused approach.
• Strong interpersonal and relationship-building abilities.
• Ability to multi-task in a fast-paced environment.
• Coachable, honest, goal-oriented team player with valid driver's license.

Responsibilities

• Engage and consult incoming customers to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and repairs status.
• Order parts and manage inventory.
• Deliver high-quality customer service and ensure quality control.

Skills

Automotive management

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Driver's license

Job description

We are looking for an Individual with Automotive Management Experience to join our team!

Position Responsibilities

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles' repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

Job Requirements

• Minimum of 2-5+ years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license