Automotive Service Manager

Coughlincars; Heath (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay plan

Medical, Vision, and Dental Insurance

Company matched 401k

Short Term and Long Term Disability

Life Insurance

Paid vacations and holidays

Employee Discounts

Excellent opportunity for advancement

Job summary

Coughlin Automotive in Heath, OH is seeking an experienced Service Manager to lead the Toyota service location. You will oversee the Service Department, manage service level agreements, and drive daily workflow.

You will assign tasks to technicians based on availability and skills, coordinate with customers and external providers, and contribute to our commitment to quality and growth. This role offers competitive pay, comprehensive benefits, and opportunities for advancement within our Central

Qualifications

• Proven experience in service management within an automotive dealership.
• Ability to supervise a service department and coordinate with technicians.
• Strong focus on customer satisfaction and service quality.

Responsibilities

• Oversee the Service Department and manage service level agreements with customers and external providers.
• Assign tasks to technicians daily based on availability and skills.
• Contribute to operational efficiency and growth across the service teams.

Skills

Service management

Team leadership

Customer service

Operations

Job description

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Manager for our Toyota location in Heath.

The Service Manager oversees the Service Department and is responsible for managing service level agreements with customers and external service providers. The Service Manager role also includes assigning tasks to technicians throughout each work day based on technicians availability and skills.

Coughlin Automotive is one of the fastest growing dealerships in Central Ohio. We carry thirteen brands including Buick, Chrysler, GMC, Ford, Chevrolet, Jeep, Dodge, Ram, Cadillac, Hyundai, Toyota, Nissan, and Kia. We have seventeen locations in the Central Ohio area, including Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Lewis Center, Dublin and Marysville. We offer automotive service departments, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates.

Benefits include:

• Competitive pay plan
• Medical, Vision, and Dental Insurance
• Company matched 401k
• Short Term and Long Term Disability
• Life Insurance
• Paid vacations and holidays
• Employee Discounts
• Excellent opportunity for advancement