Automotive Service Manager - Lead Technicians & SLAs

Coughlincars; Heath (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay plan

Medical, Vision, and Dental Insurance

Company matched 401k

Short Term and Long Term Disability

Life Insurance

Paid vacations and holidays

Employee Discounts

Excellent opportunity for advancement

Job summary

Coughlin Automotive in Heath, OH is seeking an experienced Service Manager to lead the Toyota service location. You will oversee the Service Department, manage service level agreements, and drive daily workflow.

You will assign tasks to technicians based on availability and skills, coordinate with customers and external providers, and contribute to our commitment to quality and growth. This role offers competitive pay, comprehensive benefits, and opportunities for advancement within our Central

Qualifications

• Proven experience in service management within an automotive dealership.
• Ability to supervise a service department and coordinate with technicians.
• Strong focus on customer satisfaction and service quality.

Responsibilities

• Oversee the Service Department and manage service level agreements with customers and external providers.
• Assign tasks to technicians daily based on availability and skills.
• Contribute to operational efficiency and growth across the service teams.

Skills

Service management

Team leadership

Customer service

Operations

Job description

Coughlin Automotive in Heath, OH is seeking an experienced Service Manager to lead the Toyota service location. You will oversee the Service Department, manage service level agreements, and drive daily workflow.

You will assign tasks to technicians based on availability and skills, coordinate with customers and external providers, and contribute to our commitment to quality and growth. This role offers competitive pay, comprehensive benefits, and opportunities for advancement within our Central