Automotive Service Manager

Coughlin Automotive; Circleville (OH); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401k match

Paid vacations

Employee discounts

Disability insurance

Life insurance

Advancement opportunities

Job summary

Coughlin Automotive in Circleville, Ohio, is seeking an experienced Service Manager for our Circleville Ford location. The manager will oversee the Service Department, ensure adherence to service level agreements with customers and external providers, and drive service excellence.

Responsibilities include scheduling and assigning tasks to technicians based on availability and skills, building a high-performance team, and contributing to the dealership's ongoing growth.

Qualifications

• Experience leading a service department or equivalent role.
• Ability to manage customer SLAs and external service providers.
• Strong leadership and people-management skills.
• Proven track record of improving service performance.

Responsibilities

• Oversee the Service Department and ensure service quality.
• Assign tasks to technicians based on availability and skill.
• Manage service level agreements with customers and external providers.
• Lead a high-performing team and drive dealership growth.

Skills

Service management

Team coordination

Customer SLA management

Technician scheduling

Job description

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Manager for our Circleville Ford location in Circleville. The Service Manager oversees the Service Department and is responsible for managing service level agreements with customers and external service providers. The Service Manager role also includes assigning tasks to technicians throughout each workday based on technicians' availability and skills. Coughlin Automotive is one of the fastest growing dealerships in Central Ohio. We carry thirteen brands including Buick, Chrysler, GMC, Ford, Chevrolet, Jeep, Dodge, Ram, Cadillac, Hyundai, Toyota, Nissan, and Kia. We have seventeen locations in the Central Ohio area, including Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Lewis Center, Dublin and Marysville. We offer automotive service departments, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates.

Benefits Include

• Competitive pay plan
• Medical, Vision, and Dental Insurance
• Company matched 401k
• Short Term and Long-Term Disability
• Life Insurance
• Paid vacations and holidays
• Employee Discounts
• Excellent opportunity for advancement

Salary: $125000 - $175000 per year