Automotive Service Manager

AAMCO Transmissions, Inc.; Egg Harbor Township (NJ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Ongoing training and field support

Daytime work hours

Paid time off

Growth opportunities

Job summary

AAMCO Transmissions, Inc. is seeking a Service Manager to lead daily operations at one of our transmission centers. You will oversee the service team, drive sales, build customer relationships, and ensure adherence to company policies and procedures while maintaining high service standards.

The role emphasizes meeting customer expectations, managing workflow, and delivering a strong customer experience with measurable sales results. Daytime hours and growth opportunities are highlighted.

Qualifications

• 5+ years of automotive service sales experience or equivalent with a track record of success (Transmission sales a plus).
• Excellent one-time closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking in a fast-paced environment.
• Must have a valid driver's license.

Responsibilities

• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspects of the center's business.

Skills

Automotive sales

Closing skills

Customer service

Interpersonal skills

Multi-tasking

Driver's license

Job description

Employment Type: Full time

OurService Managersare high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adheringtocompanypolicies and procedures.

Position Responsibilities:

• Meeting and greeting customers
• Managing technician workflow
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive Compensations package
• Ongoing training and field support
• Daytime work hours
• Paid time off
• Growth opportunity

JOB REQUIREMENTS

• Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success. Transmission sales is a big plus.
• Excellent one time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license