Automotive Service Manager

AAMCO Transmissions and Total Car Care; Doraville (GA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Hourly compensation

Career growth opportunities

Extensive industry training and field/

Job summary

AAMCO Transmissions, Inc. is seeking a StoreSales Manager to support day-to-day operations at one of our centers. Responsibilities include answering phones using a company script, communicating with customers, preparing estimates, and working with vendors to keep repairs moving.

We offer daytime hours (40 hours/week, Monday–Friday), ongoing training and field support, and opportunities for career growth. Candidates should have 2–3 years of office experience, excellent customer service,

Qualifications

• 2–3 years of office experience or similar customer-facing roles.
• Strong commitment to customer service and relationship building.
• Ability to communicate effectively and multitask in a fast-paced environment.
• Honest, goal-oriented and energetic team player.
• Must have a valid driver's license.

Responsibilities

• Answering phones
• Preparing estimates
• Assisting in selling of services
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivers a high level of customer service and quality control over all aspects of the center's business, operations, and work product

Skills

Customer service

Communication

Multitasking

Drive and motivation

Job description

A StoreSales Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities

• Answering phones
• Preparing estimates
• Assisting in selling of services
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer

• Hourly Compensation
• Daytime working hours – 40 hours a week Monday – Friday
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!

Job Requirements

• Maximum of 2-3 years of office experience
• You MUST have the drive and motivation to work and if you do we will train you to be successful!!!
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license