Automotive Service Manager

Midas International, LLC; Arlington (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Midas International, LLC is seeking an automotive service manager to oversee a retail store’s service department. This role involves managing technicians, providing excellent customer service, and ensuring operational efficiency. The ideal candidate will have 2+ years of experience and strong leadership abilities.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

401(k) matching

Profit sharing

Qualifications

• Minimum 2 years of store or service manager experience required.
• Valid driver's license is necessary.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service while consulting with customers.
• Oversee complete vehicle inspections and create recommendations.

Skills

Customer Service

Communication

Leadership

Team Building

General Automotive Knowledge

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• 401(k) matching
• Profit sharing

At Midas we are a family owned franchise and dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role with a base salary and bonuses. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Valid driver’s license