Automotive Service Manager

Midas NORTH BRUNSWICK 4617; Adams (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service company seeks an Automotive Service Manager to oversee service department activities in a retail store. This role involves managing technicians, ensuring customer satisfaction, and maintaining operational efficiency. Ideal candidates will have managerial experience and a strong automotive background, offering a great opportunity for career growth within a supportive environment.

Qualifications

• Minimum 2 years of store or service manager experience.
• Valid driver’s license.
• Ability to work flexible schedule including weekends and holidays.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Lead, manage, and train team members.

Skills

Leadership ability

General automotive knowledge

Job description

Automotive Service Manager

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop.
• Deliver exceptional customer service, including listening and consulting with customers.
• Follow up with customers on services requested and estimated completion times.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team members while aligning with our company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Perform other duties as assigned.

Qualifications

• Minimum of 2 years of store or service manager experience.
• General automotive knowledge.
• Leadership ability.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver’s license.

At Midas, we develop career paths and build relationships within the communities we serve, making it a great place to grow your automotive expertise.

Apply now if you're interested in joining our team.