Automotive Service Manager

Midas; Southaven (MS); On-site; USD 35,000 - 75,000; Full time

Job summary

Midas seeks an Automotive Service Manager to oversee service department activities in a retail store. This role involves managing technicians, enhancing customer service, and ensuring operational excellence. Successful candidates will have a strong background in automotive services and excellent leadership skills.

Benefits

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Qualifications

• Minimum of 2 years of store or service manager experience.
• Excellent customer service disposition and good communication skills.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive technicians in shop operations.
• Oversee complete vehicle inspections and make recommendations.
• Deliver pricing estimates and manage customer follow-ups.

Skills

Customer Service

Communication Skills

Leadership

Team Building

General Automotive Knowledge

Job description

Benefits:

• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Benefits

• $35,000 to $75,000+ per year
• Full major medical, dental, and vision insurance
• Company contribution towards major medical insurance
• Dental and Vision also available
• Paid Time Off
• Company provided uniform
• Bonus paid upon completion of new certifications
• Service Discounts

Compensation: $750.00 - $1,600.00 per week


Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com