Automotive Service Manager: Lead, Coach & Drive Results

American Tire Depot; Brea (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings and Flexible Spending

Life Insurance

Short/Long-Term Disability

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service is seeking a hands-on automotive service leader to train, coach, and motivate technicians and advisors. You will bridge the gap between repairs and customers, explain services, and close sales while ensuring safety and quality in a fast-paced shop environment.

The role requires 1–3 years of service-management experience, a strong service-sales background, and excellent communication. Weekend availability is needed to support peak times.

Qualifications

• Experience leading an automotive service team or retail repair leadership.
• Strong service sales background (tires, maintenance, brakes, or mechanical).
• Ability to lead in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Service management leadership

Service sales

Team leadership

Communication

Problem solving

Valid driver’s license

Manual lifting 70 lbs

Weekend availability

Job description

Big Brand Tire & Service is seeking a hands-on automotive service leader to train, coach, and motivate technicians and advisors. You will bridge the gap between repairs and customers, explain services, and close sales while ensuring safety and quality in a fast-paced shop environment.

The role requires 1–3 years of service-management experience, a strong service-sales background, and excellent communication. Weekend availability is needed to support peak times.